Close X

Get Up to $15,000 in Direct Mail Credits
Apply Now to Participate in Our Case Study

Thank you! Your submission has been received! A member of our marketing team will contact your within the next 48 business hours.
Oops! Something went wrong while submitting the form.

Win Back Lost Customers with

Personalized Mail

Reconnect with past customers through tailored, meaningful mailers that show they’re valued. Strengthen loyalty and bring them back with impactful re-engagement campaigns.

HailTrace LogoHailTrace LogoPlumbline LogoSusan G KomenSusan G KomenCharity Navigator

Why Personalized Mail Works Great for

Winning Back Customers

Reconnect with Personalized Win-Back Mailers

  • Send handwritten or printed mail that feels personal, making past customers feel valued and reminding them of your brand.
  • Create a genuine connection that makes it easy for customers to come back.
  • Identify High-Value Customers with LeadReveal

  • Use LeadReveal to identify previous visitors who stopped engaging, giving you a targeted list for re-engagement.
  • Reach out to those most likely to return, bringing them back with a tailored offer.
  • Streamline Campaigns with Smart Automations

  • LettrLabs integrates seamlessly with Klaviyo and Shopify, automating win-back mailers so you can focus on other priorities.
  • Set it up once, and LettrLabs keeps customers engaged without additional manual work.
  • Know What’s Working, Down to Each Mailer

  • See who’s interacting with your win-back mail through QR scans and dedicated phone numbers, letting you measure impact.
  • Track responses at an individual level, gaining insights to refine and strengthen future campaigns.
  • Keep improving your win-back efforts by knowing what works and building on those results.
  • Home Goods Brand Reclaims $1.67M Revenue with

    LettrLabs' Handwritten Win-Back Campaign

    Switching to LettrLabs’ personalized mail, this brand achieved a 14.7x ROAS, re-engaging past customers and reigniting loyalty with a unique, personal approach.

    Learn More
    $1.67M

    Revenue Generated

    14.7x

    Return on Ad Spend (ROAS)

    590%

    ROAS Improvement

    15.1%

    Conversion Rate

    Why Personalized Mail Works Great for

    Winning Back Customers

    Handwritten mail creates a personal connection that re-engages past customers and reminds them of the value of your brand.

    Reignite Interest with a Personal Touch

    Handwritten mail catches attention and rekindles interest, making customers feel valued and welcome.

    Drive Repeat Purchases

    Targeted win-back campaigns boost repeat purchases, strengthening customer loyalty and driving revenue.

    Stand Out from Digital Noise

    Personalized direct mail stands out, creating a unique, memorable experience that’s hard to ignore.

    Build Long-Term Loyalty

    Reconnect with past customers, reminding them why they loved your brand and fostering long-term loyalty.

    Ready to Win Back Your Customers?

    See how personalized mail can drive loyalty and repeat sales.

    Share your info, and our team will be in touch to get you started!

    We've received your info and a member of our team will personally contact you within the next 48 hours.

    We're excited to help your business grow!
    Oops! Something went wrong while submitting the form.